SOP-006: Critical Mode
Business Only| Field | Value |
|---|---|
| Document ID | SOP-006 |
| Version | 1.0 |
| Status | Active |
| Plan Required | Business Only |
Overview
Critical Mode is a security feature that removes sensitive information from the Proxidize dashboard including admin name, live chat button, and key device identifiers. Use this for maximum operational security.
Prerequisites
- Valid API token (SOP-001)
- Proxidize Business plan
- Last 5 characters of your Proxidize license key
Security Flow
Endpoint
GET /api/crit_mode?toggle=VALUE&key=LICENSE_LAST_5Parameters
| Parameter | Required | Description |
|---|---|---|
toggle | Yes | enable or disable |
key | Yes | Last 5 characters of license key |
Enable Critical Mode
Example
bash
curl -H "Authorization: Token YOUR_API_TOKEN" \
"http://YOUR_SERVER_IP/api/crit_mode?toggle=enable&key=Ffx!r"Response (Success)
Successfully enabled critical modeDisable Critical Mode
Example
bash
curl -H "Authorization: Token YOUR_API_TOKEN" \
"http://YOUR_SERVER_IP/api/crit_mode?toggle=disable&key=Ffx!r"Response (Success)
Successfully disabled critical modeWhat Critical Mode Does
| Element | Normal Mode | Critical Mode |
|---|---|---|
| Admin Name | Visible | Hidden |
| Live Chat Button | Visible | Removed |
| Device Identifiers | Full | Masked |
| API Access | Full | Full |
INFO
Critical Mode only affects the dashboard UI. All API functionality remains available.
Finding Your License Key
- Log into your Proxidize dashboard
- Navigate to Settings > License
- Your full license key will be displayed
- Copy the last 5 characters for the API call
WARNING
Keep your license key secure. Only the last 5 characters are needed for this API.
Error Responses
| Error | Cause | Solution |
|---|---|---|
ERROR: Invalid request | Wrong toggle value or incorrect key | Verify parameters |
There was an error handling your request | API processing error | Check server logs |
Use Cases
When to Enable
- Giving dashboard access to clients
- During security audits
- For regulatory compliance
- Shared workspaces
When to Disable
- Troubleshooting issues
- Full admin access needed
- Solo operation
Verification Checklist
- [ ] API returns success message
- [ ] Admin name no longer visible
- [ ] Live chat button removed
- [ ] Device identifiers masked
Troubleshooting
| Issue | Cause | Solution |
|---|---|---|
| Invalid request error | Wrong key | Double-check last 5 chars |
| Toggle not working | Plan limitation | Verify Business plan |
| Partial hiding | Cache issue | Clear browser cache |